Privacy Policy
HYARU Wellness ("HYARU", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, purchase our products, or interact with our services.
By using our website, you consent to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
-
Full Name
-
Email Address
-
Mobile Number
-
Billing Address
-
Shipping Address
-
Payment-related information
-
Order history
-
Customer support communications
Technical Information
When you browse our website, we may automatically collect:
-
IP Address
-
Browser Type
-
Device Information
-
Operating System
-
Website usage data
-
Cookies and similar tracking technologies
Marketing Information
Where permitted by law, we may collect:
-
Product preferences
-
Purchase behavior
-
Survey responses
-
Promotional campaign interactions
How We Use Your Information
We may use your information to:
-
Process and fulfill orders
-
Provide customer support
-
Verify transactions
-
Deliver products and services
-
Improve website functionality and user experience
-
Send order confirmations and shipping updates
-
Respond to inquiries and requests
-
Send promotional communications (where permitted)
-
Detect and prevent fraud or unauthorized activity
-
Comply with legal obligations
Payment Information
HYARU does not store complete credit card, debit card, UPI, net banking, or other sensitive payment credentials on its servers.
Payments are processed through secure third-party payment gateways that maintain their own privacy and security practices.
We may share your information with:
Service Providers
-
Payment processors
-
Shipping and logistics partners
-
Customer support providers
-
Technology and hosting providers
-
Marketing and analytics service providers
Legal Requirements
We may disclose information if required by:
-
Applicable laws
-
Government authorities
-
Court orders
-
Regulatory bodies
-
Law enforcement agencies
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of business assets, customer information may be transferred as part of the transaction.
Data Security
We implement commercially reasonable technical, administrative, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and HYARU cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
-
Improve website performance
-
Remember user preferences
-
Analyze website traffic
-
Deliver relevant advertisements
-
Enhance user experience
You may control or disable cookies through your browser settings; however, certain website features may not function properly if cookies are disabled.
Marketing Communications
If you subscribe to our newsletters or promotional communications, we may send updates regarding:
-
New product launches
-
Promotional offers
-
Educational content
-
Wellness tips
-
Company updates
You may unsubscribe at any time using the unsubscribe link provided in our communications or by contacting us directly.
Data Retention
We retain personal information only for as long as reasonably necessary to:
-
Fulfill the purposes described in this Privacy Policy
-
Comply with legal obligations
-
Resolve disputes
-
Enforce agreements and policies
Your Rights
Subject to applicable laws, you may have the right to:
-
Access your personal information
-
Correct inaccurate information
-
Request deletion of personal information
-
Withdraw consent where applicable
-
Object to certain processing activities